Associate Project Manager
- Reference: JLS APM
- Location: Bridgend
- Salary: £23k plus benefits
- Type: Full time
- Start: ASAP
Just Life Sciences are seeking Graduates or candidates who have worked within a Customer Service Based environment.
Qualifications, Skills and Experience
- Joining a growing Project Management Team within a Global Pharma company you will
• Provide continuous support to Project Manager and team by being the daily point contact for day-to-day internal problem solving and trouble-shooting.
• Leads weekly customer calls and CPT meetings in absence of Project Manager.
• Creates notes for weekly customer teleconference calls and internal CTP meetings.
• Creates project specific documentation including packaging specification, variable data form, sample shipment request forms, monthly finished goods inventories, logistic management document, returns accountability worksheet, monthly distribution billing spreadsheets.
• Manages timing of internal process to ensure timely receipt and release of bulk, project packaging components and shipping supplies.
• Communicates with customers and vendors to resolve missing or erroneous certs and documentation related to receiving and QC release of bulk, packaging components and shipping supplies.
• Monitors and updates scheduling liaison with production needs for project.
• Creates project specific routings and bills of material.
• Works closely with internal groups and vendors to ensure project milestones are achieved, including labeling and component design and delivery and on-time shipments of order requests.
• Hard allocates lot specific bulk and material to the work order.
• Works with customers and sites to resolve discrepancies on end of study returns.
• Creates Inventory Disposition Report and forwards to customer for destruction approval of returns, remaining finished goods and customer owned inventories.
• Processes monthly distribution invoices and records data in project specific metrics.
• Resolves shipment delivery issues by working closely with DSA group, carriers, customer and clinical sites.
• Assumes the role of the client advocate and acts as secondary client communication point for clinical packaging, storage, and distribution for assigned projects.
Acts as back-up Project Manager contact for internal communications and trouble-shooting.
• Accountable for assigned project tasks using appropriate project planning tools.
• Host and manage customer visits
• Training and on-boarding of new employees within same role, as requested.
• Maintains and updates project plans and timelines as requested.
• Knowledge of and adherence to all, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects.
• Attendance to work is an essential function of this position.
• Performs job duties as assigned by Manager/Supervisor.
Specific Knowledge / Skills Competence:
• Experience in a supportive role, preferably in the clinical supply field and a contract environment.
• An understanding of Quality Standards including GMP, GCP and GDP.
• Experience in providing administrative support.
• Clear and concise communications.
• Attention to detail.
• Proficient in the use of J D Edwards and MS Office Packages.
• Excellent written and verbal communication; structures communication in a logical way.
Behavioural Competencies:
Accountability
• Demonstrates a determination to succeed and is able to 'push' to make things happen.
• Is able to multi-task and handle tasks at the same time whilst adjusting to changing priorities and requests.
• Motivated, self starter, able to work without supervision on own initiative on tasks set but is also a team player.
• Understands consequences of their own actions to the business or industry.
• Considers all available facts before reaching a conclusion and seeks advise when required to present to the Clinical Project Manager.
Team
• Develops positive working relationships with Clinical Project Managers and internal teams.
Customer Focus
• Is able to perform under pressure, remaining calm and objective throughout.
• Is able to identify dangers and opportunities at an early stage and report these to the Clinical Project Manager.
Enterprise
• Sees the relevance of organisational factors and impact on projects. - Please email your details to justyn@justlifesciences.com
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Just Life Sciences
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2a Foster Drive,
Cardiff,
CF23 9BZ - Mobile 07968 551450
- Email justyn.withey@justlifesciences.com
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2a Foster Drive,